On how the customer will feel, depends on the outcome of negotiations. To make the client feel comfortable to create a favorable environment, condusive to business communication. Meet the client's office or the Secretary must learn to do other employee. Service requires attention to the customer, so Secretary to meet the customer with a smile, to provide comfortable space for negotiations and offer tea or coffee. The negotiation process responsible for the impression the client lies on a realtor. His task competently advise clients on all their questions and agree on the next meeting. Legal advice should contain a detailed and understandable information for the client.
It is not necessary to try something sell to the client at the first meeting. If the realtor failed to impress and attract the customer, he would return to him. When viewing an object Property Manager must specify all the conditions collaboration, talk about the amount of commission agency, to discuss the advertising campaign of the object. If the client is ready to cooperate with the agency on the basis of an exclusive contract, then you need to give him a plan implementation of the agreement and give the coordinates of the head, with whom he can discuss all your questions. As for shows, clients often express reluctance to work with some realtors, precisely because they show no suitable sites' just to show something. " Realtors need more detail at the first show to find out what requirements the customer presents to the object, which is planning to purchase.