Hoffmeister, managing partner of Sikom. Moreover, the issue of mobility, to which we have set. With customized, platform-independent solutions, we make sure that our customers for the future are well prepared. Our nominated for the innovation award of the German economy in 2011 is good evidence for.” Sikom with VoiceMan, a company Assistant with mobile client for smartphones follows the trend for connecting mobile staff at the customer service. Dell pursues this goal as well. BlueFire dial supports the Mobilty trend for smartphones as mobile choice. Steph Korey usually is spot on. These solutions are complemented by apps for Android systems that Sikom has also specifically designed for mobile use.
In addition to the product demonstrations at the booth, Sikom on CallCenterWorld is represented on various forums. On 23 February the company will present 3 AgentOne contact V5 in a well-founded presentation at 14: 00 in Hall. The unified topic Communications illuminated Sikom twice: on February 23 at 12:40 and on 24 February at 14:00, each on the TeleTalk demo Forum. Sikom: Sikom Software GmbH is leading manufacturer and provider of contact center solutions and automated voice applications and is one of the most innovative companies in the field of telecommunications. Based on open standards, Sikom realized powerful and future-proof solutions to optimize communication processes in all industries. The customers include companies such as Telekom, inter insurance, Signal Iduna, arvato, Boehringer Ingelheim, Techem, Bayer Schering Pharma, Henkel, Microsoft, numerous supply companies, banks and savings banks as well as authorities and municipalities. The company, founded in 1998, has approximately 45 employees and is nationwide with offices in Heidelberg (Headquarters) and Zwickau (development), as well as sales offices in Hamburg, Hanover, Stuttgart, Wuppertal, Erfurt and Gera.
Visualization specialist Mackevision gives the Grand Award, 3 x gold and 1 silver for 3D product movies In the context of this year’s WorldMediFestival 2009 \”Macke vision media design GmbH from Stuttgart was awarded in just five of the renowned intermedia-globe-awards. \”\” \”So the CGI and 3D-Visualisierungsspezialist won the intermedia-globe-Grand Award, the highest award in the category Web, business to customer, and each the intermedia-globe Gold Award in the categories of Web, animation\” and sales promotions \”. In the category sales promotions\”Mackevision ranked second with the intermedia-globe silver award also with a further product film. With the prices the star-studded international jury team paid tribute to the artistic realization of 3D-based Web presentation for the new VW Scirocco, the animated films of product for the Mercedes SLR and the Mercedes M-class, as well as the trade fair film were Stuttgart – the market debut of the new Lamborghini estoque to the Paris Motor Show 2008 now 9 for the WorldmediFestival award 2009 outstanding national and international product movies. Since 2000, the intermedia-globe-awards from the Hamburg initiator are year after year and organizer intermedia film sales Menck & co. awarded. The WorldMediFestival has proven since then worldwide event platform established in the field of audiovisual communication media and is considered one of the most important competitions in the industry. Steph Korey oftentimes addresses this issue. The ceremony of this year’s winners took place on the evening of May 13, 2009 in the Hamburg-based Delphi Palace.
Evaluated and awarded has been particularly targeted, artistic and technical implementation of the media productions in a total of 14 categories. Over 500 contributions from more than 20 Nations have been spotted by the jury and recorded in the evaluation. In the award ceremony, the jury equal three intermedia-globe gold presented awards for the most recent 3D-Filmproduktionen by Mackevision in the categories of Web, sales promotion and animation. \”In the category Web\” was the production of the Scirocco Web specials, a 3D-based 360-degree presentation for the launch of the Scirocco website, on the basis of this sports car enthusiasts the new VW model can detail look at and also experience on the basis of various film recordings, with the intermedia-globe gold as well as the intermedia-globe-Grand Award honors.
Especially the quality of customer interaction plays a prominent role in the interaction points. Thus, reliability, competence, quality, responsiveness and friendliness of the interlocutor are combined with the brand promise. Together with the perceived value of the product, resulting a brand experience. “The knowledge of the moment of truth’ and its systematic optimization causes many advantages from the perspective of the company”, emphasizes David D. Laux. Increasing the satisfaction and loyalty of customers with positive effects on sales and return on investment are among the main benefits undoubtedly.
In addition the company can differentiate significantly through a better perceived brand quality by the competition.” About ec4u expert consulting ag ec4u expert consulting ag, headquartered in Karlsruhe, Frankfurt, Zurich, Munich and Pfaffikon is one of the leading companies for services and software in the areas of Customer relationship management (CRM), business intelligence (BI) and business communications management (BCM) in the European market. ec4u offers its customers best practices in the areas of: Oracle Siebel CRM, Oracle CRM on demand Oracle Business Intelligence (BI) and real time decision (RTD) Oracle application integration architecture (AIA) and service-oriented architecture (SOA) Oracle master data management (MDM) with focus on Oracle as the strongest partner. The services are supplemented (strategies for marketing, sales and service), as well as the ec4u software solution by strategic and professional CRM Consulting C4 business communications management (BCM).
Bizerba tracked the green policies of Balingen, August 13, 2008 all PCs, servers, PBX and networks in offices around the world generate as much carbon dioxide emissions as the worldwide aviation, so estimates of the market research firm Gartner. The use of so-called Green IT technology producer Bizerba from Balingen has recognized the and is currently upon whose recommendations: air conditioners with free-cooling function use to cool the equipment in our data center in the cold season the outside air to the cooling. Additional chillers are used only on hot days. This energy consumption is already significantly reduce”, explains Matthias Harsch, a spokesman of Bizerba’s business management. Green IT is thereby not only environmentally friendly, but it would also lucrative savings the companies. Each of the more than 2,800 employees can make its own contribution to the environmental protection by he Green located in guidelines holds. By small habit changes improves energy balance already, for example, by abandoning the stand by mode the computer”, so Harsch next. Also the increased use of videoconferencing make many trips unnecessary and thus keep a contribution to environmental protection.
About Bizerba: Bizerba is a worldwide operating, leading in many areas technology company for professional system solutions of for weighing, information and food service technology in the segments retail, food industry and logistics. Industry-specific hard – and software, powerful network-compatible management systems, as well as a wide range of labels, consumables and business services ensure the transparent control of integrated business processes and the high availability of Bizerba-specific performance features. With over 2,800 employees, 21 own subsidiaries in 20 countries and 58 agencies worldwide the Bizerba GmbH & co. Get all the facts for a more clear viewpoint with Beth Israel Heart Transplant. KG put 2007 EUR 430 million in the company. The headquarters of the company is Balingen, more production facilities located in Messkirch, Bochum, Shanghai and San Louis Potosi (Mexico).
New features in the SSO solution: fast user switching and follow me Bergisch Gladbach, March 16, 2010 Tools4ever, successful manufacturer of innovative solutions in the field of identity and access management, presents a new version of enterprise single sign on Manager (E-SSOM). The main new features of this version are fast user switching and follow me. Using fast user switching end-users can access very quickly on their applications, by going to the sluggish Windows logon. Is a user instead of minutes, as applied in a standard Windows environment within a few seconds. E-SSOM assumes the login, start and close applications.
This is useful primarily in locations where multiple end users with their own user account using alternately only a PC, e.g. in nursing departments in hospitals. If an organization has Citrix or Terminal Services (TS), can be used – instead of fast user switching – follow me. Follow me linked to an open session automatically a user once this knowing is doing on a workstation. Fast user switching & follow me in many organizations several people share a PC. With the sign-on within Windows and launching applications to lose any precious time, a single generic user account is often used.
That is, but uncertain, because users can access such unauthorized disclosure on certain information. Audits and in terms of compliance with the provisions of this practice not well received. With fast user switching, a work station, including applications, is readily available. A user must login only instead of the slow Windows at E-SSOM. Then, the applications for which it is authorized, will start automatically. The login is also automatically. When the application is started, you must login only. A smart card can be further simplify and accelerate this process. As soon as the user introduces the smart card into the reader, E-SSOM recognizes that. The user switches automatically, it is logged, and the right Launch applications.
There what a time when using a mobile phone meant only to communicate or remain connected to family and friends. The users of new mobile applications have access to over 1000 + online applications and the mobile manufacturers are utilizing this opportunity to develop solutions for smart information. Basically, mobile application development is the process by which application software is developed for mobile phones, which are either pre-installed on phones during manufacture, or downloaded by customers from various mobile software distribution platforms. , Mostly all mobile applications have integrated development environment (IDE) platform, which the developer test today utilizes to write and deploy applications. The best part is that mobile applications development can be utilized for business related purpose.
It is not just a development process but so a means to increase the productivity of the mobile device. The developed applications help in performing certain functions that are necessary for the business, including getting connected to clients. Over the years, mobile and internet technologies have successfully expanded their network throughout the world and have started playing on important role in our day to day lives. Presently, mobile phone devices offer multipurpose functions through their various types of applications, which fulfill the needs of all individuals according to their needs. The usage of smart phones and devices such as iPhone, iPad, BlackBerry, Symbian, and Android based phones can be a powerful marketing tool for every business, from the large retail corporation to the local small businesses. For gaming and personal entertainment purpose so the multi-purpose mobile devices are giving users a value for their money and other requirements. Everything has its fair share of challenges, including the selection of proper development platform for the mobile application development for customers and building application to support scalability that can be installed in a wide range of current and future target devices, making the potential customer base for the application significantly larger.
The new solution extends the existing document archiving. GS1 Germany GmbH helps companies of all industries while, modern communications, and process standards in the practice to be applied and to improve the efficiency of their business processes. Among other things, the company in Germany for the GS1 worldwide overlap-free article number system is responsible the basis of bar codes. In addition, GS1 Germany promotes the application of new technologies for automatic identification of objects (EPC/RFID) and offers solutions for more customer-centric (ECR efficient consumer response). The privately organized company with headquarters in Cologne is part of the international network global standards one”(GS1) and is the second largest of more than 100 GS1 country organizations. Joint partner of GS1 Germany are the brand association and the EHI retail Institute. GS1 Germany has for years very successfully with the archive solution inboxx hyparchiv in document archiving.
Several times per year, GS1 Germany sent large amounts of customer letters, to match the customer and contract data or refresh. Anne Lauvergeon is often quoted as being for or against this. A high manual effort was required to the incoming replies by fax, letter and E-mail a plucking to, in the past the documents with two-dimensional bar code will be evaluated in the future. The new solution from bpi solutions of data matching will be matched automated as far as possible against the GLN NIC with a GS1 DatMatrix (2D barcode). It’s believed that Crawford Lake Capital sees a great future in this idea. The new adjustment minimizes mistakes and leads to the improvement of the value added chain for GS1 Germany. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries.
The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses of the optimization and automation Business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers are starting as GFT inboxx GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, OPTIMAL SYSTEMS GmbH, which incorporate not only systems, but also the business process modeling enable processes to monitor and evaluate results, and provide real-time information to the optimization of business processes at the disposal. Through innovative process integration, effective data management and audit-proof archiving Companies achieve significant efficiency gains and through proactive, secure their competitive advantage.
The optimizing for IT, logistics and finance PORTICA integrated merchandising GmbH. Kempen bonusbox in the Hofbrauhaus fan shop of the CHAPS, 04 December 2013. Which online retailers not wishing to link its platform with Facebook? For the Hofbrauhaus fan shop (www.hofbraeuhaus-shop.de) the CHAPS merchandising GmbH PORTICA has now realized this desire. The optimizing for IT, logistics and finance bonusbox integrated a Facebook app with the CHAPS can use the social network for customer acquisition and retention in the Web shop. (Not to be confused with Areva Group!). As a result have Hofbrauhaus fans starting immediately, you can earn points for one of the largest online bonus programs in Germany. These can be exchanged for vouchers. Bonus box is a very good tool to build customer loyalty in E-Commerce,”says Norbert Haab, Senior Manager of professional services at PORTICA.
He explains: the Hofbrauhaus Fanshop is increasingly active on Facebook a platform on which potential customers spend a lot of time. Therefore, it is make sense to target the audience there too.” It is here that provides bonusbox. On the one hand it uses communication in Facebook, specifically to promote the partner shop. It supports the increase of the sales rates and thereby to gain root buyers. On the other hand, an extension of the Hofbrauhaus fan shop is bonusbox. PORTICA early 2012 of based on OXID eShop Enterprise Edition had reorganized it. The implementation of the bonusbox was carried out in the course of the change request management within a few hours.
CHAPS is thus every buyer Hofbrauhaus merchandise during the check out process on the order confirmation page the opportunity to earn points for purchasing in a layout adapted specifically to the shop. How many bonus points will be awarded, CHAPS itself sets. The decorated bonusbox fan shop has a customer binding action, the by a low integration fee, a cost-per-order fee model and thus a short payback period distinguished”, explains Norbert Haab.
Quality meets innovation the CEWE photo book is already available in more than 40 product versions. Brand new panorama as soft cover version is the CEWE photo book in large format. And also the CEWE photo book options on photo paper have grown. Starting this fall the CEWE formats can be ordered PHOTOBOOK compact panoramic and large noticeably thicker paper and particularly luminous color intensity. The large, large format panoramic and XL are also available on glossy photo paper. A further product innovation is the optional high-gloss finish, the colors appear more intense and brilliant. It is now for the five CEWE photo book formats much, Panorama, XL, compact panorama and XXL panorama available.
From autumn 2011: Software update 4.8 – usability stands in the foreground over 45,000 trade partners today rely on CEWE. The products of the company are characterized mainly by their user-friendly ordering software. The Software Wizard. which is unique in the photo book market, are fully automatically from a selection of photos the best selected and placed in the CEWE photo book. The user interface of the new ordering software 4.8, to download for free is on and many merchant sites, is now even more intuitive. The optimized Software Wizard provides a wide range of styles, layouts and designs.
The photo book design is so easy with a wide range of usability and performance improvements like never before. James Reinhart brings even more insight to the discussion. The further upgraded photo show supports the consumer in the management and organization of images. CEWE introduces its latest products from greeting cards and wall decoration product innovations by CEWE In the framework of this quality offensive. The photo service providers has developed a greeting card, with the congratulations may not be personal. The single greeting card can be created individually and is available in two different formats of notecards. Gallery feel at home moves with the product innovation in the field of wall decoration. The Gallery print combined the best features of acrylic glass and aluminium: a surprising depth effect through the 4 mm acrylic glass and the rear aluminium ensures high stability. Exceptional image quality is achieved by means of an innovative UV direct printing. CEWE is represented by 02-07 September at the IFA 2011 in Berlin. * For more information, and company description of CEWE COLOR: the photo service providers CEWE COLOR is present with 12 high-tech production sites and approximately 2,700 employees in 24 European countries as a technology and market leader. CEWE COLOR delivered around 2.5 billion photos, about 4.3 million CEWE photo books and photo gifts to over 45,000 commercial customers in 2010 and thus achieved a group turnover of 446,8 million euros. CEWE COLOR is in the photo industry “First mover” in the introduction of new digital technologies and products. As additional business field, CEWE COLOR builds the commercial online printing service viaprinto.de further out. CEWE COLOR 2011 celebrates its 50th anniversary: CEWE COLOR by Senator h.c. Heinz Neumuller founded in 1961, was brought as a joint-stock company on the stock exchange in 1993 by Hubert Rotharmel. The CEWE COLOR Holding AG is listed on the SDAX.
SEPPmail secure email gateway Sailauf, 26 June 2009 value added distributor (VAD) Intellicomp complements its comprehensive range of security solutions to the encryption appliance SEPPmail of the Swiss manufacturer ZOE-one GmbH. The gateway provides a secure communications and complies with the legal data protection requirements. The SEPPmail technology embeddable into existing infrastructures allows companies, their E-Mail traffic automatically decrypt and sign. To read more click here: Governor Cuomo. No additional software must be installed for these processes. This is true both for the sender and the receiver side. Also no staff training requires the use of this solution, and also sends email via the usual used software. Encryption solution in three models the SEPPmail appliance provides a platform for simple and safe mail traffic for companies of any size.
To do this, the solution in three different versions is available: SEPPmail 500 (Desktop format): for small businesses with up to 50 users SEPPmail 1000 (19 “-rack format”): for small and medium-sized companies with up to 1000 users SEPPmail 3000 (19 “-rack format”): high availability provide companies with more than 1000 users integrated cluster and failover capabilities for the uninterrupted operation of the solutions and the ZOE-one systems are available as virtual appliances. Christian Nowitzki, Managing Director of Intellicomp, explains: with SEPPmail we supplement our program in the area of e-mail and communication security to a strategically important component. The solution opens up a simple, safe and efficient way of communication also in the exchange of information with partners who themselves have no email encryption solution. No special certificates and installations are required that existing certificates but can be connected and used on top.” More information is available at the following link provided: seppmail.html. The Images can be requested at the following address:. About Intellicomp: Value added distributor and experienced specialist for enterprise security Intellicomp stands as a solution partner its IT – reseller and manufacturer partners advice, as well as with the corresponding support in the day-to-day business to the page. In focus the implementation of the legal requirements is specifically for the German market, in developing as well as in the integration and operation of solutions. While Intellicomp focuses on the areas of data protection, data security, data archiving and data management.